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Marketing Services Agreement
This Marketing Services Agreement ("Agreement") is entered into between Wealthlink Media LLC, hereinafter referred to as the “Service Provider,” and the undersigned client ("Client"), collectively referred to as “the Parties.”
By executing this Agreement, the Parties acknowledge that they have read, understood, and agreed to all terms and conditions contained herein. This Agreement shall become effective as of the date of Client’s electronic or written acceptance (“Effective Date”).
1. Services
Setup Services
Wealthlink Media will provide one-time setup services designed to enhance the Client’s digital presence, which include:
Optimization of Google Business Profile (GBP), including posts, reviews, and performance insights.
Implementation of SEO foundations, including keyword strategy, citations, backlinks, and technical optimization.
Content creation and blog posting (up to two times per week).
CRM setup and automation of SMS/email follow-up campaigns.
Review integration and reputation management setup.
Timeline
Setup services shall be completed within approximately three (3) weeks, provided that the Client supplies all requested materials on time.
Setup includes:
Understanding the Client’s business goals and target audience.
Creation and approval of initial marketing materials and campaigns.
Importation of existing content and creation of new web copy for reputation enhancement.
Creation of citations, integrations, and review systems.
Ongoing Management Services
Following setup, Wealthlink Media will manage and monitor the Client’s marketing systems and online reputation through:
Continuous GBP optimization and website updates.
Campaign performance tracking, analysis, and improvement.
Access to a live dashboard for managing leads, reviews, communication, and funnels.
2. Client Requirements
The Client agrees to:
Complete the onboarding survey within five (5) business days.
Provide all logos, images, project photos, and access credentials needed for implementation.
Maintain open and timely communication with Wealthlink Media.
If Wealthlink Media does not receive the requested materials or communication from the Client for a period exceeding thirty (30) days, the Company reserves the right to pause or terminate services, and all unpaid fees will immediately become due and payable.
3. Client Modifications and SEO Disclaimer
The Client understands that any unauthorized modifications to the website, Google Business Profile, or digital assets may negatively impact SEO performance.
Wealthlink Media is not responsible for reduced rankings, traffic, or leads resulting from changes made by the Client or third parties without written approval.
4. Compensation and Payment Terms
Setup Fee
A one-time setup fee of $2,500 is due prior to project commencement.
Ongoing Monthly Services
The Client agrees to pay $1,997 per month, starting thirty (30) days after setup completion. All payments shall automatically renew monthly unless terminated in accordance with Section 6.
Payment Authorization
The Client authorizes Wealthlink Media to retain payment details for future billing. Failed payments may result in account suspension until payment is resolved.
5. Satisfaction Guarantee and Refund Policy
Wealthlink Media offers a 90-Day Satisfaction Guarantee on the $2,500 setup fee under the following strict conditions:
The Client must actively participate by providing all requested materials, approvals, and timely feedback during the setup and management phases.
The Client must notify Wealthlink Media in writing of any concerns or dissatisfaction as they arise—failure to do so voids refund eligibility.
A written refund request must be submitted within five (5) business days after the 90-day period ends.
The refund applies only if the Client has not retained access to or use of the CRM system or website developed by Wealthlink Media.
The Client must provide proof of participation, including documented responses to communications, approvals, and login verifications.
A final audit will be conducted by Wealthlink Media to verify that all contracted deliverables were received and used as intended.
Refunds will only be issued if Wealthlink Media, in its sole discretion, determines that service delivery was materially incomplete or failed to meet the agreed scope.
Refunds are not available if measurable progress was achieved, such as published posts, citations created, optimized GBP listings, or ranking improvements.
Any dispute over refund eligibility shall be subject to binding arbitration (see Section 16).
6. Term and Termination
This Agreement operates on a month-to-month basis beginning on the Effective Date.
Either party may terminate with written notice:
Client Termination: Must be submitted at least seven (7) days before the next billing cycle.
Wealthlink Media Termination: May occur with or without cause, with seven (7) days' notice.
Retention Option
After the initial 90-day period, if the Client wishes to discontinue full marketing services but retain the website and CRM, they may do so at a reduced rate of $297/month for hosting and maintenance only.
This does not include marketing, SEO, or lead generation.
If the Client continues service for four (4) consecutive months, ownership of the website design and content transfers to the Client.
CRM access and software remain proprietary to Wealthlink Media but may be licensed for continued use at $300/month.
7. Ownership and Intellectual Property
All websites, campaigns, and CRM systems remain the property of Wealthlink Media until the Client completes four (4) full consecutive months of service.
Upon transfer of ownership, the Client receives rights to the website’s visual and written assets, excluding proprietary templates, software, and CRM automations.
Wealthlink Media retains the right to use anonymized case studies, screenshots, and results for marketing purposes unless the Client requests otherwise in writing.
8. Confidentiality
Both Parties agree to keep proprietary information confidential and not to disclose trade secrets, client data, or marketing strategies to third parties.
Confidential information does not include information already public or lawfully obtained through independent means.
9. Indemnification
The Client agrees to indemnify and hold harmless Wealthlink Media, its officers, and employees from any claims, damages, or liabilities arising from:
Misuse of provided marketing systems or CRM,
Client-provided content (including images, videos, or copy), or
Breach of this Agreement.
10. Limitation of Liability
Under no circumstances shall Wealthlink Media be liable for indirect, incidental, or consequential damages.
The maximum liability of Wealthlink Media for any reason shall not exceed the total amount paid by the Client within the preceding sixty (60) days.
11. Force Majeure
Neither party shall be held liable for delays or failure to perform resulting from events beyond their reasonable control, including acts of God, government restrictions, or technological outages.
12. Independent Contractor Status
Wealthlink Media operates as an independent contractor. Nothing in this Agreement creates a joint venture, partnership, or employment relationship between the Parties.
13. Non-Disparagement
The Client agrees not to publicly disparage, defame, or make negative statements about Wealthlink Media or its affiliates, whether online or offline. Violation may result in immediate termination of this Agreement and forfeiture of refund eligibility.
14. Dispute Resolution and Arbitration
All disputes shall first attempt to be resolved through informal negotiation.
If unresolved, disputes shall be settled by binding arbitration in the State of Arizona under the rules of the American Arbitration Association.
Each party shall bear its own attorney’s fees.
15. Governing Law
This Agreement shall be governed and construed under the laws of the State of Arizona, without regard to conflict of law principles. Venue for any legal action shall lie exclusively in Maricopa County, Arizona.
16. Entire Agreement
This document constitutes the full and final understanding between the Parties and supersedes any prior agreements or communications.
No verbal promises or representations shall modify the terms herein unless in a signed written amendment.
17. Severability
If any portion of this Agreement is deemed unenforceable, the remaining provisions shall remain in full force and effect.
18. Notices
All communications shall be directed to:
Wealthlink Media — andre@wealthlinkmedia.com
Office Hours: 9:00 AM – 5:00 PM MST, with responses typically within 24–48 hours.
Client communications will be considered received once acknowledged by email confirmation.